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Roadside Assistance

Why become a ServiceOnWay member?

Join 3.5 Lakh customers who trust ServiceOnWay for car services

Select Model & Vehicle Type

How We Work

Discover how we efficiently address your needs. From initial contact to resolution, we strive for transparency, reliability and customer satisfaction.

1
Purchase

Purchase Subscription

Sign up for our service to access reliable roadside assistance whenever you need it.

2
Breakdown

Vehicle Breakdown

When your vehicle has an issue, we'll swiftly assist you back on the road.

3
Contact

Contact Service On Way

Reach out to our team, and we'll promptly dispatch assistance to your location.

4
Assistance

Receive Assistance

Our skilled team swiftly resolves issues, ensuring a smooth experience for you.

Our Customer's Review

Discover what our satisfied clients have to say about their experiences with us. Real stories, real satisfaction

4.5+
Average Google Rating
"Excellent service and fast response! Highly recommend!"
Google
★★★★★

Timely attended, and quick in sorting out the problem, a representative was soft@spoken and guided...

SG
Suman Gupta
2 days ago
Google
★★★★★

I recently used crossroad service when my car was not responding/starting at all. Then I...

VM
Vaihav Mittal
1 week ago
Google
★★★★★

I recently use my crossroad service yesterday when my car battery was not responding at...

SS
Sunil Sharma
3 days ago
Write a Review

Frequently Asked Questions

What services are included in your roadside assistance package?

Our comprehensive roadside assistance packages include emergency towing, battery jump-start service, flat tire assistance, fuel delivery, key lockout service, and on-the-spot mechanical repairs. Each plan offers different levels of coverage and service frequency to suit your needs.

Are your services available 24/7?

Yes, our services are available 24 hours a day, 7 days a week, including holidays. We understand that vehicle emergencies can happen at any time, so we're always ready to help you get back on the road.

Do I need to pay any additional fees when I call for assistance?

No, there are no hidden charges or additional fees when you call for assistance. The cost of our services is included in your membership package. However, certain services like fuel cost or spare parts will be charged at market price as mentioned in your plan details.

How quickly will you respond to my emergency call?

Our average response time is 30-45 minutes, depending on your location and traffic conditions. We prioritize emergency situations and strive to reach you as quickly as possible with our network of service providers across the country.

What if I need assistance outside of your coverage area?

Our services are available pan-India, so you can get help no matter where you are. We have a vast network of service providers and partners across the country to ensure you receive assistance wherever you need it.